Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges will be calculated at the time of placing your order.  charges depends on the weight and volume of your order

Which payment methods are accepted in the Online Shop?

There are multiple ways available for payments 

We accept : visa, mastercard, paypal and direct deposits 

How long will delivery take?

Delivery time depends on availability of goods and stock

it usually takes 10-15 days to deliver your orders

How secure is shopping in the Online Shop? Is my data protected?

All of our orders are shipped by world’s leading logistics companies, such as DHL, FEDX and Aramex 

so there is no issue about protection and safety  

What exactly happens after ordering?

After you place your order we takes 3-4 days to process your order and you will get notified by email about the tracking number of your order

Do I receive an invoice for my order?

You will get invoice from our official email

Send us an email

contact@thechromeheart.com

Address:  Chrome Hearts LLC 921 North Mansfield Avenue Los Angeles, CA 90038